Reference

How linca4d Handles Your Personal Data

This privacy policy explains exactly what data we collect when you use linca4d, why we collect it, and how we keep it secure — covering everything from your account registration details to the wallet information you enter when depositing via DANA, OVO, or GoPay.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device dataYour right to access or delete data

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DATA PRACTICES EXPLAINED

How We Protect and Manage Your Information

We apply a layered approach to data security — from encrypted connections during login and wallet transactions to limited internal access controls that restrict which team members can view account records. Here is what that looks like in practice across four key areas.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to see how the mobile lobby is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Login events are logged with device fingerprint and IP data. If we detect a login from an unrecognised device, an OTP verification step is triggered before access is granted to your account.

Data Retention

We retain account and transaction records for as long as your account is active and for the period required under applicable local law after closure. You may request deletion of non-essential data at any time.

Requesting Changes

Submit a data access or correction request via live chat or email. We verify your identity using your registered phone number and wallet reference before making any changes to your record.

REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how we handle your data, want to request a copy of what we hold, or need to update information on your account, our support team is here to help. Reach us through any of the channels below and include your registered account details so we can verify your identity before processing any data request.

Team online

Live Chat

Open the chat widget from any page on linca4d. Use this for quick privacy questions or to flag a data concern on your active account.

Email Support

Send a detailed data request to our support email. Include your registered phone number and the wallet type — DANA, OVO, or GoPay — linked to your account.

Account Help Portal

Log into your linca4d account and navigate to Account Settings to review, update or flag incorrect personal data directly without contacting support.

Data We Collect and Why We Use It

linca4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number and the payment method details you provide — for example, the e-wallet number linked to your DANA, OVO, or GoPay account. This is necessary to process deposits, verify withdrawals and send account notifications.

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We also collect device and session data: the browser or app you use, your IP address and page interaction logs. This helps us detect unusual login attempts and keep your account secure. When you connect a local payment wallet, we store only the reference identifiers returned
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by the payment processor — we do not store your full wallet PIN or password. Usage data such as session length and feature clicks is collected in aggregate to improve how the platform performs on mobile. We do not sell your personal data to third parties.
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Data shared with payment processors like DANA, OVO, and GoPay is governed by their own privacy terms in addition to ours. All data handling is subject to applicable local law and available only where local regulations permit.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

What You Want to Know About Our Privacy Policy

These are the questions we hear most often about data, account privacy and your rights as someone who uses linca4d. Each answer reflects how our platform actually works, not a generic legal template.

We collect your name, phone number, email address and the e-wallet details you enter — such as your DANA or OVO account number — to verify your identity and process payments correctly.

We do not sell your data. We share only the minimum required with payment processors like DANA, OVO, and GoPay to complete transactions. Each processor handles shared data under their own privacy terms.

Contact us via live chat or email with your registered phone number. Once we verify your identity, we will compile and send a summary of the account data we hold within a reasonable period.

Yes. Request deletion through our support channels after closing your account. We will remove non-essential data, though some transaction records must be kept as required under applicable local law.

We store only the reference identifiers returned by the payment processor after a transaction. Your full wallet PIN and password are never transmitted to or stored on our servers.

Yes. Session cookies maintain your login state as you move between pages. Analytics cookies help us improve mobile performance. You can adjust or block cookies through your browser or device settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoLinca4D Banking

How linca4d Handles Your Personal Data

How We Protect and Manage Your Information

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Contact Us About Your Privacy

Live Chat

Email Support

Account Help Portal

What You Want to Know About Our Privacy Policy

01 What personal data does linca4d collect when I register?

02 Does linca4d share my data with third parties?

03 How can I request a copy of the data linca4d holds on me?

04 Can I ask linca4d to delete my account data?

05 How does linca4d protect my GoPay or DANA wallet details?

06 Are cookies used on the linca4d mobile site?

Privacy Policy

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